Who we are

Our website address is: www.ummsimplicity.com

Umm Simplicity is committed to maintaining the trust and confidence of visitors to this website and subscribers to our newsletter. Umm Simplicity is also committed to protecting your privacy and will only use your information lawfully in accordance with the Data Protection Act 1998. You may receive e-mails in the future to keep you informed about Umm Simplicity’s products and services but will not disclose buyers information to third parties, except for delivery purposes. Your credit/debit card details are not stored and inaccessible. Sensitive information about you will never be disclosed without your explicit consent. Cookies are used on this site, but only to keep track patterns of behaviour and to maintain the contents of your shopping cart. Data collected by this site is used to:

Take and fulfil customer orders

Administer and enhance the site and service

Only disclose information to third-parties for goods delivery purposes.

Visitors to our Website

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so any follow-up comments can be recognized and approved automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, links, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Any links that we refer to on our site or in our blog are not covered by this privacy notice. If you have questions about how those sites use your data, please check their privacy notice.

Mailing Lists

We would like to send you up to date news, offers and information as part of our regular newsletter. We may also want to inform you of any new products and services that have been added. To do this, we will need some personal information from you – your email address and your name. We use this data to email you about products we are selling, events we are attending, new blogs and anything else we feel is relevant or of interest to you. We may also contact you to check that your information  is correct, or to check you are still happy to receive new content from us. Umm Simplicity will never give, sell, trade or rent any of your data to, or with, other organisations or businesses.

We will not use the data you have given to us when you subscribe to our newsletter in any other way. It will not be saved on any other system aside from our newsletter subscription list you signed up for, and we will not transfer it to any other lists unless you ask us to do so.

We may sometimes email you to ask you if you are still happy to be on our mailing list – but we will always refer to our privacy notice to remind you of your rights, and if you do not want to continue receiving information from us, we will remove you from that mailing list.

You have the option to unsubscribe at any time from our newsletter, either by clicking the unsubscribe link at the bottom of any of our emails, by emailing enquiries@ummsimplicity.com

Customers

If you have purchased products from Umm Simplicity on this website, your data will be held for a minimum of 1 year.  This data will be used to contact you about your order, if needed. This will take place due to the nature of Umm Simplicity’s personalised products.  From time to time, we will email you with information that you may be interested in, such as new products, offers or events. If you would like to be removed from the system please let Umm Simplicity know by emailing enquiries@ummsimplicity.com

Payment

Payment is taken immediately by our online payment providers PayPal. Umm Simplicity uses appropriate security measures to protect your details when you shop with us. All payments are collected and processed by PayPal. We never ever see your credit card number. PayPal offer a secure payment gateway for online credit and debit card processing. If you decide to cancel your order or we cannot fulfil an order, a full refund will be issued to your card via a second Paypal transaction. Do not email your card details. We can accept no responsibility if you provide us with your details in this way. Card fraud is illegal and will always lead to prosecution. Umm simplicity takes all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data you provide when accessing or ordering using our website.

Access to your personal information

You are entitled to access the personal information we hold on you. Email your Subject Access Request to enquiries@ummsimplicity.com and your request will be responded to within 30 days.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Holding your data

We hold your data for a minimum of 1 year unless you tell us that you would like it to be removed. You will always be given a choice and we will not do anything with your data that you do not explicitly consent to.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to this privacy notice

This privacy notice may be updated from time to time under regular review we are not under obligation to email you every time we update it but it will always be accessible in the footer of our website.  This privacy notice was last updated on 14th July 2019.